Fewer than two percent of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation.
TherapyTravelers announced this week that they have won the Best of Staffing Client and Talent Awards for providing superior service to their clients and candidates. ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates.
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
- TherapyTravelers received satisfaction scores of 9 or 10 out of 10 from 88.5% of their clients, and 79% of their placed candidates, significantly higher than the industry’s average of 41%.
- TherapyTravelers received a Net Promoter® Score of 88.5% from their clients, and 72.7% from their candidates, significantly higher than the industry’s average of 29% in 2021.
“We are thrilled to be recognized based on feedback from the school administrators we serve, as well as the clinicians and educators we help place in their districts,” said Carol Cheney, president of TherapyTravelers. “Their voices matter to us most, and we are honored to make them proud.”
As part of the survey to calculate Net Promoter® Score, the determining factor that earned TherapyTravelers this distinction, clients and candidates also gave testimonials and shout-outs to the team at TherapyTravelers to commend them for their excellent service.
Featured Testimonials From Clients:
“Team members have been a great fit for the culture at our district. They each go above and beyond for colleagues, parents, and students. Members of the business team have done regular check-ins and addressed concerns quickly. Therapy Travelers understood our needs and delivered qualified candidates quickly when others could not produce viable applicants.”
“Excellent customer and client services. Respectful and professional staff. Thank you!”
“Therapy Travelers has a great team at the central office and recruits outstanding candidates for our district!”
“Therapy Travelers has been able to find staff members for our district in a short period of time. They have provided qualified candidates who have worked in our district on a long-term basis.”
“Our relationship with Therapy Travelers has always been positive and their candidate choices have been very effective for our department.”
Featured Testimonials From Clinicians and Educators:
“Therapy Travelers is not just an agency but a team of individuals working together. Always there to answer my questions they are amazing and wonderful.”
“I love that I am an employee with Therapy Travelers and get insurance and 401k matching! I always feel supported by my relationship manager and recruiter to find a position that best fits my needs.”
“Everyone is very nice, quick to respond and I know exactly who to go to with an issue or question. I feel heard, and respected.”
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality.